IT Support
IT Support When You Need It Most
Fast, reliable, and friendly IT support for businesses in Montreal, Halifax, and beyond. Our team is here to keep your systems running, your users productive, and your business protected.
24/7 Support
Fast Response
Local Experts
Remote Access & Support Tools
Use the tools below to connect with our support team or access resources.
Remote Support
Instantly connect with our support
team for fast remote assistance.
OnDemand
Download and run the OnDemand
support tool for quick help.
OnDemand for Mac
Download the OnDemand
tool for MacOS devices.
How Our Support Works
Submit a Request
Contact us by phone, email, or through the form below. Provide details about the issue.
Quick Response
Our team will respond quickly to assess the issue and provide the best solution.
Resolve the Issue
We work efficiently to resolve your issue and get your business back on track.
Follow Up
We follow up to ensure everything is working as expected.
Need Help? We’re Just a
Call or Message Away
Call Us 24/7
1-877-669-1261
Always available for urgent IT support.
Email Us
info@tsicinc.com
We typically respond within one business hour.
Support Hours
Monday – Friday: 8:00 AM – 6:00 PM
Saturday – Sunday: By Appointment
Submit Support Request
Support FAQ
You can contact TSIC support by calling 1-877-669-1261, emailing info@tsicinc.com, using the remote support tools on this page, or submitting the support request form.
Remote IT support allows TSIC to help diagnose and resolve technical issues through a secure remote connection, phone support, email support, or support tools without requiring an immediate on-site visit.
Yes. TSIC provides IT support for businesses in Montreal, including remote support, helpdesk support, managed IT services, cybersecurity, backup, and cloud hosting support.
Yes. TSIC supports businesses in Halifax with IT support, managed services, cybersecurity, backup solutions, cloud hosting, and helpdesk assistance.
TSIC can help with user access issues, email problems, software questions, device troubleshooting, printer issues, connectivity problems, remote access, backup concerns, cloud systems, and general business IT support.
TSIC provides client support for businesses that need reliable IT assistance. For urgent issues, call 1-877-669-1261 so the request can be handled through the proper support path.
Yes. If a support request involves suspicious email, account access concerns, endpoint issues, or possible security risk, TSIC can connect the request with Managed Security Services.
Yes. TSIC can help review backup or recovery concerns and connect your organization with Backup Solutions when stronger data protection or recovery planning is needed.
Yes. TSIC can help users with hosted applications, remote access, and cloud-related support issues. Broader cloud infrastructure needs can be supported through Cloud Hosting.
This page is useful for current TSIC clients who need support and for businesses that want to contact TSIC about IT support services.
Include your name, company, contact information, the issue description, affected device or system, urgency level, and any error messages or screenshots if available.
We're Here to Keep Your Business Running
Get the IT support you need, when you need it.