Last Updated: [June 2026]
TSIC Solutions Inc. respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit a form, request support, or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
TSIC Solutions Inc. provides managed IT services, cybersecurity services, cloud hosting, backup solutions, helpdesk support, and related business technology services.
Company:
TSIC Solutions Inc.
Head Office:
10000 Boulevard Henri-Bourassa E
Montréal, QC H1C 1T1
Canada
Phone:
1-877-669-1261
Email:
info@tsicinc.com
2. Information We Collect
We may collect personal information when you interact with our website or services.
This may include:
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Collect Information
We may collect information when you:
Some information may be provided directly by you. Other information may be collected automatically through website technologies such as cookies, analytics tools, browser data, or server logs.
4. How We Use Personal Information
We may use personal information to:
We do not sell personal information.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, measure website performance, and support marketing or analytics activities.
Cookies may collect information such as browser type, pages visited, time spent on the website, referral sources, device type, and general location information.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
If the website uses tools such as Google Analytics, Google Search Console, Google Ads, Meta Pixel, embedded forms, or other tracking tools, those third-party tools may collect information according to their own privacy policies.
6. Sharing Personal Information
We may share personal information only when necessary and appropriate.
This may include sharing information with:
We require service providers to use personal information only for the purpose of providing services to us or supporting our business operations.
7. Remote Support and Technical Assistance
If you use TSIC remote support tools, our team may temporarily access your device or system with your permission to diagnose or resolve technical issues.
During remote support, TSIC may view information necessary to provide assistance. We encourage users to close unrelated personal or confidential files before beginning a remote support session.
Remote access is used only for support purposes and should be initiated or approved by the user or authorized client contact.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including service delivery, client support, legal obligations, business records, security, and dispute resolution.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
9. How We Protect Personal Information
TSIC Solutions uses reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include access controls, secure systems, monitoring, encryption where appropriate, limited access practices, and internal security procedures.
No method of online transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we handle.
10. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
To make a privacy request, contact us using the details below.
11. Consent
By submitting personal information to TSIC Solutions, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, unless otherwise permitted or required by law.
You may withdraw consent where applicable, subject to legal, contractual, or service-related limitations.
12. Email Communications
If you choose to receive commercial or promotional email communications from TSIC Solutions, you may unsubscribe at any time by using the unsubscribe option provided or by contacting us.
We may still send service-related or transactional communications that are necessary to respond to inquiries, provide support, manage client services, or meet legal obligations.
13. Third-Party Links
Our website may include links to third-party websites or services. TSIC Solutions is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
14. International Storage and Processing
Some service providers used by TSIC Solutions may store or process information outside your province or country. When this occurs, information may be subject to the laws of the jurisdiction where it is stored or processed.
We take reasonable steps to work with service providers that protect personal information appropriately.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
16. Contact Us About Privacy
If you have questions about this Privacy Policy or how TSIC Solutions handles personal information, contact us:
TSIC Solutions Inc.
10000 Boulevard Henri-Bourassa E
Montréal, QC H1C 1T1
Canada
Phone:
1-877-669-1261
Email:
info@tsicinc.com