Terms & Conditions

Last Updated: [June 2026]

Welcome to the TSIC Solutions Inc (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and related platforms (collectively, the “Services”).

These Terms & Conditions govern your use of this website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

TSIC Solutions Inc. provides managed IT services, cybersecurity services, cloud hosting, backup solutions, helpdesk support, and related business technology services.

Company:
TSIC Solutions Inc.

Head Office:
10000 Boulevard Henri-Bourassa E
Montréal, QC H1C 1T1
Canada

Phone:
1-877-669-1261

Email:
info@tsicinc.com

You may use this website for lawful purposes only.

You agree not to:

We may restrict access to the website if we believe it is being used improperly.

The information on this website is provided for general informational purposes only.

While we try to keep information accurate and up to date, TSIC Solutions does not guarantee that website content is complete, current, or error-free.

Website content may be updated, changed, or removed at any time without notice.

Information on this website does not guarantee a specific technical, cybersecurity, business, compliance, or service outcome.

Cybersecurity, backup, IT support, and cloud services depend on many factors, including the client’s systems, users, configurations, third-party tools, policies, and service agreements.

Any service recommendations or descriptions on this website are general in nature and do not replace a formal assessment, proposal, contract, statement of work, or service agreement.

Submitting a form, requesting support, or contacting TSIC through this website does not automatically create a client relationship, service agreement, or support contract.

Any services provided by TSIC Solutions may be subject to separate agreements, proposals, statements of work, service terms, support policies, pricing, and payment terms.

If there is a conflict between these website Terms & Conditions and a signed client agreement, the signed client agreement will generally govern the specific services provided.

This website may provide access to support forms, contact options, and remote support tools.

Remote support should only be initiated with appropriate authorization from the user or authorized client contact.

TSIC Solutions is not responsible for delays caused by incomplete information, lack of access, third-party systems, internet issues, unsupported devices, or factors outside our reasonable control.

Support availability, response times, and scope of assistance may depend on the client’s service agreement.

TSIC Solutions may provide cybersecurity, backup, monitoring, and support services, but no technology provider can guarantee complete protection against all threats, outages, data loss, or cyber incidents.

Clients are responsible for following recommended security practices, maintaining appropriate access controls, training users, approving necessary changes, and communicating issues promptly.

Backup and recovery outcomes may depend on system configuration, backup frequency, storage condition, data integrity, retention settings, testing, and the nature of the incident.

All website content, including text, design, graphics, logos, icons, images, layout, and other materials, is owned by or licensed to TSIC Solutions unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without prior written permission from TSIC Solutions.

This website may include links to third-party websites, tools, platforms, downloads, or services.

TSIC Solutions is not responsible for third-party websites, their content, privacy practices, security, availability, or terms of use.

Accessing third-party websites or tools is at your own risk.

When you submit information through this website, you agree that the information you provide is accurate and that you are authorized to submit it.

You should not submit confidential, highly sensitive, or regulated information through website forms unless specifically requested and appropriate.

Information submitted through forms will be handled according to our Privacy Policy.

If TSIC Solutions provides paid services, payment terms, pricing, invoicing, renewal terms, late fees, cancellation terms, and service conditions will be governed by the applicable proposal, invoice, service agreement, or written arrangement.

Website content does not override agreed payment terms between TSIC Solutions and a client.

This website is provided on an “as is” and “as available” basis.

TSIC Solutions does not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

To the maximum extent permitted by law, TSIC Solutions disclaims warranties of any kind related to this website and its content.

To the maximum extent permitted by law, TSIC Solutions will not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from your use of this website, reliance on website content, inability to access the website, or interaction with third-party tools or links.

This limitation does not limit liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless TSIC Solutions Inc., its directors, employees, contractors, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of this website, violation of these Terms & Conditions, or violation of applicable laws.

Your use of this website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how TSIC Solutions collects, uses, protects, and manages personal information.

TSIC Solutions may update these Terms & Conditions from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.

Continued use of the website after changes are posted means you accept the updated Terms & Conditions.

These Terms & Conditions are governed by the laws of the Province of Quebec and the applicable laws of Canada.

Any disputes related to this website or these Terms & Conditions will be handled in the appropriate courts or legal forums in Quebec, unless otherwise required by applicable law or a written agreement.

If you have questions about these Terms & Conditions, contact us:

TSIC Solutions Inc.
10000 Boulevard Henri-Bourassa E
Montréal, QC H1C 1T1
Canada

Phone:
1-877-669-1261

Email:
info@tsicinc.com